Running an account successfully requires more than just business skills; it requires relationship management, conflict resolution, and strategic thinking. Account Planning & Service will teach you how to manage client expectations, address common client concerns, and build efficient systems that ensure profitability and client satisfaction.

Lessons

  • Understanding Why Teams Struggle
  • Addressing Client Issues Without Judgment
  • Overcoming Common Client Concerns
  • Growing Business with Existing Clients
  • Improving Systems and Processes
  • Demonstrate Your Client Management Expertise

Objectives

By the end of this course, you will:

  • Learn to manage and grow client accounts effectively.
  • Address client concerns with professionalism and strategic insight.
  • Implement systems that streamline account processes and enhance efficiency.
  • Build strong, profitable client relationships.